Your Privacy Choices

Effective Date: September 17, 2026

BRAND: Sprigvolt®

Website: sprigvolt.com

COMPANY NAME: Beijing Jinchenda Technology Co., Ltd.

COMPANY ADDRESS: Bungalow No. 1, within the compound of the Lucheng Industrial Zone Management Committee, Huangcun Town, Daxing District, Beijing, China

Postal Code: 102600

Email: service@sprigvolt.com

Contact Phone Number: +1 (970) 546-8287

Customer Service Days: Monday through Friday

Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Sprigvolt® is owned and operated by Beijing Jinchenda Technology Co., Ltd. All purchases and transactions made through this website are processed by Beijing Jinchenda Technology Co., Ltd.

At Sprigvolt®, we respect your privacy and provide ways for you to manage how your personal information is collected, used, disclosed, and retained.

This page explains how you may submit a privacy preference or exercise privacy rights that may apply based on your country, state, province, or region.

For additional information about how Sprigvolt® handles personal information, please review our Privacy Policy.

1. Manage Your Privacy Preferences

Depending on where you live, applicable privacy laws may provide rights concerning how your personal information is used or disclosed.

You may be able to ask Sprigvolt® to limit certain processing involving:

  • Targeted advertising
  • Cross-context behavioral advertising
  • Advertising measurement
  • Marketing personalization
  • Disclosure to certain advertising or marketing partners
  • Certain analytics-related activities
  • Certain uses of cookies, pixels, or similar technologies
  • Other activities covered by applicable privacy laws

Available rights vary depending on your location and may be subject to legal exceptions.

To submit a privacy preference request:

Email: service@sprigvolt.com
Suggested Subject: Privacy Preference Request

Please include:

  • Your full name
  • Email address associated with your account or order, if applicable
  • Country, state, province, or region of residence
  • A clear description of the privacy preference you wish to exercise

We may request additional information where reasonably necessary to identify your records, verify the request, or comply with applicable law.

2. Sale and Sharing of Personal Information

Sprigvolt® does not sell personal information in exchange for direct monetary payment.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly.

As a result, certain disclosures involving technologies or providers such as:

  • Advertising cookies
  • Pixels
  • Analytics providers
  • Advertising platforms
  • Marketing partners
  • Audience-measurement providers

may be legally treated as a “sale” or “sharing” of personal information or the use of personal information for targeted advertising, even when no money is exchanged.

Where applicable law provides such a right, you may request that Sprigvolt® limit or stop qualifying sales, sharing, or targeted-advertising uses of your personal information.

To submit such a request:

Email: service@sprigvolt.com
Suggested Subject: Limit Data Sharing Request

Please identify the account, email address, browser/device context, or order associated with your request where reasonably possible.

Submitting an opt-out or limitation request does not prevent us from using or disclosing information where reasonably necessary to:

  • Operate sprigvolt.com
  • Maintain shopping-cart functionality
  • Process payments
  • Fulfill and deliver orders
  • Provide customer support
  • Process returns and refunds
  • Prevent fraud
  • Protect website and account security
  • Comply with applicable law

3. Global Privacy Control

Global Privacy Control (GPC) is a browser or device-based privacy signal that may communicate a user's preference to opt out of certain data-sharing or targeted-advertising activities.

Where required by applicable law and where supported by our website systems, Sprigvolt® will process a valid GPC signal in accordance with applicable privacy requirements.

A recognized GPC signal may be treated as a request to limit qualifying:

  • Sales of personal information
  • Sharing of personal information
  • Targeted advertising
  • Cross-context behavioral advertising

for the browser or device sending the signal.

Because GPC signals are generally associated with a particular browser or device, you may need to enable GPC separately on each browser or device you use.

If you:

  • Clear your cookies
  • Change browsers
  • Use another device
  • Change certain browser privacy settings

you may need to enable the preference again or separately contact us regarding your privacy preference.

4. Cookie Preferences

Sprigvolt® and service providers supporting our website may use cookies and similar technologies to support functions such as:

  • Website functionality
  • Shopping-cart operation
  • Secure checkout
  • Account access
  • Fraud prevention
  • Website analytics
  • Performance measurement
  • Marketing attribution
  • Advertising personalization where permitted
  • Remembering certain website preferences

You can generally manage or delete cookies using your browser settings.

Please note that disabling strictly necessary cookies may affect important website functions, including:

  • Shopping-cart contents
  • Account login
  • Security features
  • Checkout
  • Payment processing
  • Order completion

Browser-level controls may not prevent processing that is reasonably necessary to operate the store, complete transactions, protect security, prevent fraud, or comply with legal obligations.

If Sprigvolt® introduces additional onsite cookie or privacy-preference controls, those controls may provide further choices depending on your location and applicable law.

5. Marketing Communications

If you receive promotional emails from Sprigvolt®, you may stop future marketing emails by:

Suggested subject:

Marketing Preference Request

Marketing preferences are separate from transactional and service-related communications.

Even after opting out of marketing messages, you may continue to receive communications relating to:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Delivery notices
  • Returns
  • Refunds
  • Replacement orders
  • Account security
  • Privacy requests
  • Customer-support inquiries

Providing a phone number during checkout for delivery or order-related purposes does not by itself constitute consent to receive marketing SMS messages.

Where separate consent is required for marketing communications, Sprigvolt® will rely on the applicable consent mechanism.

6. Access to Personal Information

Depending on applicable law, you may have the right to request confirmation of whether Sprigvolt® processes personal information concerning you and to request access to eligible information.

An access response may include information concerning:

  • Categories of personal information collected
  • Categories of sources
  • Purposes for collecting or using personal information
  • Categories of service providers or other recipients
  • Specific pieces of eligible personal information
  • Information used to process your orders
  • Applicable retention information

Certain information may be withheld or limited where disclosure would:

  • Adversely affect another person's privacy
  • Reveal legally protected information
  • Create a security risk
  • Interfere with fraud prevention
  • Reveal confidential business information
  • Be prohibited or exempt under applicable law

To request access:

Email: service@sprigvolt.com
Suggested Subject: Personal Information Access Request

7. Correction of Personal Information

You may have the right to request correction of inaccurate personal information maintained by Sprigvolt®.

This may include information associated with:

  • Your customer account
  • Orders
  • Billing records
  • Shipping records
  • Customer-support communications

When submitting a correction request, please identify:

  • The information you believe is inaccurate
  • The correction you are requesting
  • Information reasonably necessary to support the requested correction

We may consider the source, nature, use, and reliability of the information when reviewing a correction request.

Email: service@sprigvolt.com
Suggested Subject: Personal Information Correction Request

8. Deletion of Personal Information

Depending on applicable law, you may request deletion of eligible personal information maintained by Sprigvolt®.

However, some information may need to be retained where reasonably necessary to:

  • Complete an order or transaction
  • Process a return, refund, replacement, or payment dispute
  • Maintain required financial and accounting records
  • Comply with tax or customs obligations
  • Prevent fraud
  • Protect website or account security
  • Resolve disputes
  • Enforce agreements
  • Establish, exercise, or defend legal claims
  • Protect customers or others
  • Comply with applicable law

If a legal exception applies, we will explain the basis for retaining information where required.

To submit a deletion request:

Email: service@sprigvolt.com
Suggested Subject: Personal Information Deletion Request

9. Data Portability

Where applicable law provides this right, you may request a portable copy of certain eligible personal information you previously provided to Sprigvolt®.

Where required, eligible information may be provided in a:

  • Structured
  • Commonly used
  • Reasonably accessible

format.

Data-portability rights do not require Sprigvolt® to disclose information where doing so would:

  • Adversely affect another person's rights
  • Reveal protected or confidential information
  • Compromise security
  • Facilitate fraud
  • Violate applicable law

To submit a portability request:

Email: service@sprigvolt.com
Suggested Subject: Data Portability Request

10. Restriction or Objection to Processing

Depending on your country, state, province, or region, you may have rights to:

  • Request restriction of certain processing
  • Object to certain processing based on legitimate interests
  • Withdraw consent for processing based on consent
  • Limit qualifying uses of sensitive personal information
  • Object to qualifying targeted advertising
  • Challenge certain automated decision-making where applicable
  • Request additional information about a processing activity

Withdrawing consent does not affect processing lawfully carried out before consent was withdrawn.

Certain processing may continue when necessary to:

  • Fulfill an order
  • Process a return or refund
  • Prevent fraud
  • Protect website security
  • Comply with legal obligations
  • Establish or defend legal claims

11. Sensitive Personal Information

Sprigvolt® does not intend to use sensitive personal information to infer personal characteristics about customers unless such processing is specifically disclosed and permitted by applicable law.

Certain information that may be treated as sensitive under some laws—such as:

  • Account credentials
  • Payment-related information
  • Security information

may be processed where reasonably necessary to:

  • Authenticate an account
  • Process a purchase
  • Prevent unauthorized transactions
  • Protect website security
  • Provide customer support
  • Comply with applicable legal obligations

Payment-related information may also be processed by authorized payment providers involved in completing your transaction.

Sprigvolt® does not ask customers to send passwords, complete payment-card numbers, security codes, or other unnecessary sensitive information through ordinary customer-service email.

12. How to Submit a Privacy Request

Privacy requests may be submitted by email:

Email: service@sprigvolt.com
Subject: Privacy Rights Request

Please include:

  • Your full name
  • Email address associated with your account or order
  • Country, state, province, or region of residence
  • The privacy right or preference you wish to exercise
  • A clear description of your request
  • Your order number if the request relates to an order

Please do not send:

  • Passwords
  • Complete payment-card numbers
  • Card security codes
  • Government identification numbers unless specifically and securely requested
  • Other unnecessary sensitive information

through ordinary email.

13. Authorized Agents

Where applicable law permits, an authorized agent may submit a privacy request on your behalf.

Sprigvolt® may request information reasonably necessary to confirm the agent's authority, such as:

  • Written authorization
  • Proof of the agent's identity
  • Verification of your identity
  • Direct confirmation from you
  • Other documentation permitted by applicable law

We may decline an agent-submitted request if sufficient proof of authorization cannot be provided, except where applicable law requires otherwise.

14. Identity Verification

To protect personal information, Sprigvolt® may need to verify the identity of a person submitting a privacy request.

Verification information may include:

  • Name
  • Email address
  • Order number
  • Delivery address
  • Customer-account information
  • Information already associated with our records

The level of verification may depend on:

  • Type of request
  • Sensitivity of the information
  • Risk of unauthorized disclosure
  • Applicable legal requirements

Verification information will be used only as reasonably necessary to evaluate and process the request, prevent fraud, maintain appropriate records, and comply with applicable law.

15. Response to Privacy Requests

Sprigvolt® will review privacy requests and respond within the period required by applicable law.

The amount of time required may depend on:

  • Type of privacy request
  • Information provided
  • Identity-verification requirements
  • Complexity and number of relevant records
  • Whether an authorized agent is involved
  • Applicable legal exceptions

If additional time is reasonably necessary and permitted by applicable law, we will provide notice where required.

We may deny or limit all or part of a request where:

  • We cannot reasonably verify the requester's identity
  • An authorized agent's authority cannot be verified
  • The request is fraudulent
  • The request is excessive or manifestly unfounded
  • Fulfillment would adversely affect another person's rights
  • The information is subject to a legal exception
  • Retention or processing is required by law
  • Disclosure would create a material security or fraud risk

Where required by law, we will explain the reason for a denial or limitation.

16. Request Appeals

If applicable law gives you a right to appeal a decision concerning your privacy request, you may submit an appeal to:

Email: service@sprigvolt.com
Subject: Privacy Request Appeal

Please include:

  • Your original privacy request
  • The response you received
  • Why you believe the decision should be reconsidered
  • Any additional relevant information

Sprigvolt® will review eligible appeals and respond within the period required by applicable law.

17. Non-Discrimination

Sprigvolt® will not unlawfully discriminate against you because you exercise an applicable privacy right.

Exercising an eligible privacy right will not result in unlawful:

  • Denial of products or services
  • Different pricing
  • Reduced service quality
  • Retaliation
  • Discriminatory treatment

This does not prevent Sprigvolt® from offering lawful promotions, discounts, loyalty programs, or other benefits where permitted by applicable law.

18. Limitations and Legal Exceptions

Privacy rights are not absolute and may differ based on your location.

Sprigvolt® may be unable to fulfill all or part of a request where:

  • Applicable law does not provide the requested right
  • A legal exception applies
  • Information cannot reasonably be linked to the requester
  • We cannot reasonably verify the requester's identity
  • Retention is required by law
  • Retention is reasonably necessary for a permitted operational purpose
  • Disclosure would adversely affect another person's rights
  • Disclosure would compromise website security or fraud prevention
  • The request is fraudulent, excessive, or manifestly unfounded

Nothing on this page limits any mandatory privacy right available to you under applicable law.

19. Changes to This Page

Sprigvolt® may update this Your Privacy Choices page from time to time to reflect changes in:

  • Applicable privacy laws
  • Website technology
  • Cookie practices
  • Advertising practices
  • Analytics providers
  • Service providers
  • Business operations
  • Methods available for submitting privacy requests

The current version will be published on this page with an updated effective date.

20. Contact Information

If you have questions about your privacy choices or need assistance submitting a privacy request, please contact:

BRAND: Sprigvolt®

Website: sprigvolt.com

Email: service@sprigvolt.com

Contact Phone Number: +1 (970) 546-8287

Customer Service Days: Monday through Friday

Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Operating Company: Beijing Jinchenda Technology Co., Ltd.

Company Address: Bungalow No. 1, within the compound of the Lucheng Industrial Zone Management Committee, Huangcun Town, Daxing District, Beijing, China

Postal Code: 102600

Sprigvolt®

Play. Create. Imagine. Grow.

At Sprigvolt®, respecting privacy is part of creating a trustworthy shopping experience.

Whether you are exploring creative building sets, puzzles, character play, tabletop challenges, or other imaginative toys, we aim to use personal information responsibly, provide meaningful privacy choices where required, and keep our privacy practices clear and understandable.