Terms of Service

Effective Date: September 17, 2026

BRAND: Sprigvolt®

Website: sprigvolt.com

COMPANY NAME: Beijing Jinchenda Technology Co., Ltd.

COMPANY ADDRESS: Bungalow No. 1, within the compound of the Lucheng Industrial Zone Management Committee, Huangcun Town, Daxing District, Beijing, China

Postal Code: 102600

Email: service@sprigvolt.com

Contact Phone Number: +1 (970) 546-8287

Customer Service Days: Monday through Friday

Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Sprigvolt® is owned and operated by Beijing Jinchenda Technology Co., Ltd. All purchases and transactions made through this website are processed by Beijing Jinchenda Technology Co., Ltd.

This website is operated by Beijing Jinchenda Technology Co., Ltd. under the brand name Sprigvolt®. Throughout this website and these Terms of Service, the terms “Sprigvolt®,” “we,” “us,” and “our” refer to Beijing Jinchenda Technology Co., Ltd., unless the context requires otherwise.

Sprigvolt® provides this website, including all information, products, services, features, content, tools, and resources available through sprigvolt.com, subject to your acceptance of these Terms of Service.

By visiting our website, creating an account, purchasing a product, contacting us, or otherwise using our Services, you agree to be bound by these Terms of Service and all policies referenced herein.

If you do not agree to these Terms, you should not access or use our website or Services.

SECTION 1 — ACCESS AND ACCOUNT

The Sprigvolt® online store is intended for individuals who have reached the age of majority in their jurisdiction or who are using the Services with appropriate authorization from a parent or legal guardian.

Purchases should be completed by an adult or another person legally authorized to enter into the applicable transaction.

When using the Services, you may be asked to provide information including:

Name
Email address
Billing information
Payment information
Shipping address
Contact information

You agree that all information you provide is accurate, complete, current, and lawfully provided.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You may not sell, assign, transfer, sublicense, or otherwise provide your account to another person without authorization.

SECTION 2 — OUR PRODUCTS

Sprigvolt® offers products focused on creative play, imaginative exploration, problem-solving, building, puzzles, hands-on learning, and family entertainment.

Our products may include:

Creative building sets
Construction toys
Puzzle toys
Tabletop challenge games
Character play sets
Imaginative scene kits
STEM-inspired toys
Balance and coordination toys
Creative activity products
Gift-oriented toys and accessories

We make reasonable efforts to provide accurate product descriptions, photographs, materials, dimensions, features, colors, package contents, recommended ages, and specifications.

However, actual product appearance may vary slightly because of differences in:

Display devices
Screen settings
Photography
Lighting
Manufacturing batches
Materials
Production processes

Unless specifically stated otherwise, measurements, weights, package dimensions, and similar specifications are approximate.

Some products may contain removable pieces, small parts, accessories, or components requiring adult supervision.

Customers should review all:

Age recommendations
Warning labels
Product instructions
Packaging information
Safety notices

before allowing a child to use a product.

Age recommendations are general guidance and do not replace the judgment of a parent, guardian, caregiver, or responsible adult.

Products that become broken, damaged, excessively worn, or unsafe should no longer be used.

Unless specifically stated and supported on a product page, Sprigvolt® does not guarantee that a product will produce any particular educational, cognitive, developmental, behavioral, or learning result.

Nothing in this section affects consumer rights that apply to defective, unsafe, misdescribed, or non-conforming products.

SECTION 3 — ORDERS

When you submit an order through Sprigvolt®, you are making an offer to purchase the selected products.

We may accept or decline an order for legitimate reasons including:

Product availability
Payment authorization
Suspected fraud
Security concerns
Incorrect pricing
Delivery limitations
Inventory errors

An automated order confirmation acknowledges receipt of your order but does not necessarily mean the order has been finally accepted.

An order is generally considered accepted when we confirm acceptance or begin processing or fulfillment.

Before submitting an order, you are responsible for reviewing:

Product selection
Quantity
Color
Style
Size
Product variation
Shipping address
Billing information
Contact information

Because processing may begin quickly, order cancellation, address changes, or other modifications may not always be possible after submission.

If we cancel or materially modify an order, we will attempt to contact you using the information you provided.

Returns and refunds are subject to our Return & Refund Policy and any mandatory rights provided by applicable law.

Sprigvolt® products are intended primarily for personal, family, household, educational, recreational, or gift use and may not be purchased for unauthorized commercial resale.

SECTION 4 — PRICES AND BILLING

Product prices, promotions, discounts, bundle offers, special campaigns, and seasonal sales may change from time to time where permitted by law.

The price charged will generally be the price displayed at the time your order is submitted, subject to correction of genuine technical or pricing errors as permitted by law.

Depending on your order and destination, the total price may include:

Product price
Shipping charges
Applicable taxes
Other charges disclosed during checkout

Additional information concerning shipping charges, customs duties, import taxes, and related costs is available in our Shipping Policy.

Promotions may have separate:

Eligibility requirements
Expiration dates
Quantity limitations
Product exclusions
Promotional conditions

Where separate promotional terms apply, those terms govern the relevant promotion.

You agree to provide accurate and current billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery dates provided by Sprigvolt® are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Transportation disruptions
Customs processing
Public holidays
Seasonal demand
Local delivery conditions
Natural disasters
Incorrect delivery information

Customers are responsible for providing a complete and accurate shipping address.

Certain high-demand products, promotional items, new releases, or limited collections may require additional processing time where disclosed.

Tracking availability depends on the applicable carrier and destination.

Please review our Shipping Policy for information regarding:

Processing times
Delivery estimates
Shipping charges
Tracking
Delayed shipments
Lost packages
Damaged deliveries
Delivery issues

Sprigvolt® is owned and operated by Beijing Jinchenda Technology Co., Ltd. All purchases and transactions made through this website are processed by Beijing Jinchenda Technology Co., Ltd.

Nothing in this section limits consumer rights that cannot legally be waived.

SECTION 6 — INTELLECTUAL PROPERTY

The Sprigvolt® website and Services may include:

Brand names
Logos
Product names
Collection names
Product photographs
Graphics
Illustrations
Product descriptions
Videos
Written content
Website layouts
Packaging concepts
Design elements
Slogans

Such materials may be owned by Beijing Jinchenda Technology Co., Ltd., Sprigvolt®, licensors, suppliers, Shopify, or other applicable rights holders.

They may be protected by copyright, trademark, design, patent, and other intellectual property laws.

You may use the Services only for lawful personal and non-commercial purposes.

Without prior authorization, you may not:

Copy
Reproduce
Republish
Distribute
Modify
Sell
Commercially exploit
Transmit
Create derivative works from

protected Sprigvolt® content, except where permitted by applicable law.

Nothing in these Terms transfers ownership of Sprigvolt® intellectual property to you.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools, applications, integrations, payment solutions, or other functionality.

Third-party tools may be subject to their own:

Terms
Privacy policies
Conditions
Rules

To the extent permitted by law, Sprigvolt® is not responsible for independent third-party services outside our reasonable control.

We may introduce new features, services, shopping experiences, tools, or resources in the future.

Unless otherwise stated, such features will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites, services, resources, or platforms.

We do not necessarily control or endorse such third-party services.

We are not responsible for their independent:

Content
Products
Availability
Security
Privacy practices
Business practices

When you access a third-party service, you should review that provider's applicable policies.

Nothing in this section excludes liability that cannot lawfully be excluded.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Sprigvolt® uses Shopify's ecommerce technology to operate portions of our online store.

Shopify provides the ecommerce infrastructure used to make the Services available.

However, products purchased directly from Sprigvolt® are sold by:

Beijing Jinchenda Technology Co., Ltd.

and not by Shopify.

Your contractual relationship for purchases made through the Sprigvolt® store is therefore with Beijing Jinchenda Technology Co., Ltd., subject to applicable law.

SECTION 10 — PRIVACY

Personal information collected through Sprigvolt® is handled in accordance with our Privacy Policy.

Information may also be processed by Shopify and other service providers involved in:

Hosting
Payment processing
Fraud prevention
Shipping
Order fulfillment
Customer support
Analytics
Website security

Some providers may process information outside your country or region of residence.

Please review our Privacy Policy for additional information concerning how personal information is collected, used, disclosed, stored, and protected.

Where applicable law requires separate consent for a particular data-processing activity, acceptance of these Terms does not replace that separately required consent.

SECTION 11 — FEEDBACK AND USER CONTENT

If you submit:

Reviews
Comments
Photographs
Suggestions
Ideas
Testimonials
Creative content
Other materials

to Sprigvolt®, you represent that you have the necessary rights to provide such materials.

To the extent permitted by applicable law, you grant us a worldwide, non-exclusive, royalty-free license to use such materials for legitimate business purposes, including:

Operating the Services
Improving products
Improving customer experience
Marketing
Product development
Brand promotion

Submitted content must not:

Violate applicable law
Infringe third-party rights
Contain malware
Contain fraudulent information
Misrepresent another person
Be unlawful or abusive

We may moderate or remove content where reasonably necessary.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information on the Sprigvolt® website may occasionally contain errors relating to:

Product descriptions
Prices
Dimensions
Availability
Inventory
Promotions
Images
Materials
Shipping estimates

Where permitted by law, we may correct such errors and update applicable information.

If a material error affects an order already submitted, we may contact you and provide appropriate options, including a refund or cancellation where applicable.

SECTION 13 — PROHIBITED USES

You may not use the Sprigvolt® Services:

For unlawful purposes
To commit fraud
To infringe intellectual property rights
To distribute malware
To interfere with website security
To gain unauthorized system access
To scrape information unlawfully
To impersonate another person
To distribute unauthorized spam
To harass or harm others
To submit knowingly fraudulent information

You may not commercially exploit substantial portions of the Services without authorization.

We may restrict or terminate access where we reasonably determine that prohibited activity has occurred.

SECTION 14 — TERMINATION

We may restrict, suspend, or terminate access to the Services where permitted by applicable law if we reasonably determine that you have:

Violated these Terms
Engaged in fraud
Misused the Services
Interfered with security
Engaged in unlawful conduct

Termination does not eliminate any payment obligations incurred before termination.

Provisions intended by their nature to survive termination will remain effective.

SECTION 15 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate, reliable, and accessible Services.

However, website availability and technical functionality may occasionally be interrupted or affected by circumstances beyond our control.

To the maximum extent permitted by applicable law, the Services are provided on an:

“as is” and “as available”

basis.

Nothing in these Terms excludes statutory warranties, guarantees, product-safety obligations, remedies, or consumer rights that cannot legally be waived.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sprigvolt®, Beijing Jinchenda Technology Co., Ltd., and their respective affiliates, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, punitive, exemplary, special, or consequential losses arising from use of the Services where such liability may legally be excluded.

Nothing in these Terms excludes liability that cannot lawfully be excluded or restricted, including applicable liability relating to:

Fraud
Product safety
Personal injury
Mandatory consumer protections
Other non-excludable legal obligations

Where applicable law prohibits a limitation, the limitation will apply only to the maximum extent permitted.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Beijing Jinchenda Technology Co., Ltd., Sprigvolt®, Shopify, and their applicable affiliates, officers, employees, contractors, agents, licensors, and service providers from third-party claims arising from:

Your material breach of these Terms.
Your unlawful use of the Services.
Your violation of applicable law.
Your infringement of third-party rights.

Nothing in this provision requires indemnification where prohibited by law.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or interpreted to the maximum extent permitted by applicable law.

The remaining provisions will continue to apply.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with other policies posted through Sprigvolt®, constitute the agreement governing your use of the Services, except where separate terms apply to a particular purchase, product, promotion, or service.

SECTION 20 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent may lawfully be required.

Beijing Jinchenda Technology Co., Ltd. may assign or transfer its rights or obligations where permitted by applicable law.

SECTION 21 — GOVERNING LAW AND DISPUTES

These Terms and transactions conducted through Sprigvolt® are governed by laws applicable to Beijing Jinchenda Technology Co., Ltd., subject to mandatory consumer-protection laws applicable to customers based on their location.

To the extent applicable, laws of the People's Republic of China may govern matters concerning the operator and its contractual obligations.

However, nothing in these Terms deprives consumers of protections, jurisdictional rights, remedies, or dispute-resolution options that cannot legally be waived under applicable local, state, federal, national, or regional law.

Disputes may be brought before a court or other forum having lawful jurisdiction.

Before commencing formal proceedings, customers are encouraged to contact Sprigvolt® so that we may attempt to resolve the matter through customer service.

SECTION 22 — HEADINGS

Section headings are included for convenience only.

They do not alter or limit the interpretation of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in:

Our Services
Products
Business operations
Technology
Applicable laws

The most current version will be published on this page.

Where required by law, appropriate notice of material changes will be provided.

Continued use after revised Terms become effective constitutes acceptance only to the extent permitted by applicable law.

Separate consent will still be obtained where required.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms of Service may be submitted using the following contact information: